Location: Beirut Area, Tripoli, Tyre and Zahle

• To be able to achieve a high level of customer service in a timely manner and increase sales revenue.

Qualifications:

• Previous experience in a similar position is a plus.
• English is a must.

Location: all across Lebanon 

Description: 

Looking for a result-driven, full time Assistant Department Manager to be able to support the general operations of the store and the employees working within during the Shop Manager’s absence. And to assist the Shop Manager according to company standards to keep the highest level of customer service.

Qualifications:

• Previous experience in Retail Fashion in a managerial position is a must
• English is a must
• KPI’s knowledge

Competencies:

• Problem solving & decision making
• Proper communication skills

Location: all across Lebanon

Responsibilities: 

– To lead and manage the general operations of the store and the employees working within, according to company standards

-Responsible for the inventory, maintenance and external appearance of the store

Qualifications:

– Previous experience in Fashion Retail in a similar position is a must

– English is a must

– KPI’s knowledge

– Commercial understanding

– Proper solving & decision making

– Proper communication skills

Location: Hazmieh Back Office – All Departments  

Job Purpose:

The Stock Keeper will be responsible for receiving, inspecting, storing, and issuing merchandise for use in the shop.

Main Duties & Responsibilities:

• Receive merchandise and boxes, count it physically and electronically in order to ensure accuracy of information, and inspect its quality to report discrepancies
• Process the transfers with accuracy and maintain appropriate stockroom/selling area movement   
• Classify, organize and arrange merchandise according to items characteristics and set standards, price and tag newly arrived and/ or returned items as per shop procedure
• Participate in the inventory of products and report the end-of-day inventory status to the Line Manager
• Assist Sales Associates in replenishing the shop floor in order to ensure availability of products at all times
• Report any suspected theft or loss prevention issue to the Line Manager
• Maintain knowledge of promotions, discounts, price change, new items, and other specific issues as needed
• Participate in re-pricing of store floor

Qualifications & Requirements:

• High School Degree
• Previous experience as Stock Keeper or any related field is a plus
• Ability to handle heavy physical workload
• Communication skills
• Attention to details

Job Purpose:

The Senior Training & Development Specialist will be responsible for designing, implementing training programs for employees and assessing training effectiveness and continuously improving related initiatives to meet the evolving needs of the organization.

Main Duties & Responsibilities:

• Collaborate with department heads and HR team to identify training needs and develop training strategies aligned with organizational goals and objectives.
• Design and develop comprehensive training programs, materials, and resources tailored to the retail industry, including product knowledge, customer service, sales techniques, and operational procedures.
• Utilize a variety of training methods and techniques, such as classroom training, e-learning modules, on-the-job training, and role-playing exercises, to effectively deliver training to employees.
• Facilitate engaging and interactive training sessions for employees at all levels, ensuring that content is relevant, informative, and impactful.
• Monitor and evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms, and make recommendations for improvements as needed.
• Provide coaching and support to managers and supervisors to reinforce training concepts and promote continuous learning and development among employees.
• Assist in the onboarding process for new hires, including developing and delivering orientation programs to ensure a smooth transition into the organization.
• Collaborate with cross-functional teams to identify opportunities for process improvement and innovation in training delivery and content development.
• Maintain accurate records of training activities, attendance, and employee performance to track progress and compliance with training requirements.

Qualifications & Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or any related field
• Minimum of 4 years of experience in training and development, with at least 2 years of experience in the retail industry
• Proven track record of designing and delivering effective training programs that drive employee engagement, performance, and retention
• Excellent communication & presentation skills
• Commercial understanding
• Strong analytical and problem solving
• Highly organized and detail oriented

Job Purpose:

The Junior LP Office will be responsible for performing asset protection activities in stores, as outlined in our Loss Prevention, Shortage Control and Safety programs, while maintaining a safe environment for our customers and associates.

Main Duties & Responsibilities:

• Monitor public areas for unusual activity and potential threats
• Monitor security systems like fire extinguishers, fire alarms, sprinkler systems alarms and closed-circuit cameras
• Report theft and other violations of security and what is observed on duty to the Loss Prevention Manager
• Identify potential thieves from customers or staff
• Report LP check list to all stores
• Review inventory and stock including shipments receiving’s and investigate suspected pilferage by employees, and supervise damaged items
• Conduct weekly store visits and cash area spot checks in compliance with the relevant policies
• Conduct Trainings (LP, cash, Health and safety)
• Ensure a spot check on safe in Head Office
• Conduct a fixed assets inventory followed by a random spot check

Qualifications & Requirements:

• Bachelor’s Degree in Business Administration or any related field   
• Minimum 1 year of employment at Calia Group, and 2-3 years of experience in the retail industry
• Problem solving skills
• Good communication skills
• Attention to details
• Analytical thinking